Step01.Check Your Eligibility

▸ Make sure your product is still under warranty and matches the invoice info

▸ Deadline: RMA requests must be submitted at least 7 business days before the warranty ends

Step02.Submit Request & Send Back the Product

▸ Fill out the RMA form

 ↳ Send us the complete form to get your RMA number

▸ Ship the faulty item

 ↳ Must be shipped within 7 business days after you get the RMA number

 ↳ Don’t forget to include the approved RMA form (original copy)

  ⚠ Missing forms may cause delays or returns

Step03.We Handle the Rest

▸ Processing time: up to 12 weeks after we receive the item

▸ What you’ll get: a replacement or a credit toward your next order